Privacy Policy

Last Updated: October 2026

Shree Hari Export House ("Shree Hari Export House", "we", "us", "our") respects your privacy and is committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, store, process and protect information when you visit our website, contact us, submit an inquiry, request a quotation, communicate with us or otherwise interact with our business.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. About Shree Hari Export House

Shree Hari Export House is an India-based manufacturer and exporter serving international B2B customers.

We supply products including building materials, tiles, sanitaryware, bathroom products, interior products, furniture and other related products to importers, distributors, wholesalers, contractors, project buyers and other commercial customers.

This Privacy Policy applies to information collected through our website and our related business communications and inquiry channels.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

A. Contact Information

This may include:

• Name
• Company name
• Job title or designation
• Email address
• Telephone number
• WhatsApp number
• Business address
• Country
• City
• Website or social-media/business profile information

B. Business Information

For B2B and export inquiries, we may collect:

• Company name and business details
• Type of business
• Importer/distributor/wholesaler status
• Product requirements
• Estimated order quantity
• Destination country
• Port of destination
• Packaging requirements
• Product specifications
• Project requirements
• Shipping preferences
• Commercial requirements

C. Inquiry and Communication Information

When you contact us, we may retain information contained in:

• Contact forms
• Emails
• WhatsApp conversations
• Phone or business communications
• Product inquiries
• Quotation requests
• Purchase discussions
• Feedback
• Documents or files voluntarily provided to us

D. Transaction Information

If you enter into a commercial transaction with us, we may process information necessary to manage the transaction, including:

• Purchase order details
• Proforma Invoice information
• Billing information
• Shipping information
• Consignee information
• Delivery information
• Payment status
• Export documentation
• Customs-related information

We do not intend to collect payment-card information through our website unless a specific payment service is provided for that purpose.

E. Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Referring website
• Approximate location derived from technical information
• Date and time of access
• Website interaction information

3. How We Collect Information

We may collect information when you:

• Visit our website
• Submit an inquiry form
• Request a product catalogue
• Request a quotation
• Contact us by email
• Contact us through WhatsApp
• Contact us by telephone
• Communicate with our sales team
• Subscribe to business communications
• Submit a purchase inquiry
• Place an order
• Participate in a business relationship
• Interact with our social-media pages or advertisements
• Communicate with us through third-party platforms

We may also receive business information from publicly available business sources, trade directories, trade platforms, exhibitions, referrals or other legitimate business sources.

4. How We Use Your Information

We may use your information for legitimate business purposes, including:

Business Communication

• Responding to inquiries
• Answering product questions
• Providing catalogues
• Providing quotations
• Communicating about product availability
• Discussing specifications
• Following up on inquiries

Order and Export Management

• Processing orders
• Preparing Proforma Invoices
• Coordinating production
• Arranging shipping
• Preparing export documentation
• Communicating with logistics providers
• Managing customs-related requirements
• Managing customer relationships

Business Development

Where permitted by applicable law, we may use business contact information to:

• Introduce relevant products
• Share product updates
• Send catalogues
• Share export opportunities
• Communicate about new product ranges
• Follow up on previous business inquiries

You may request that we stop sending non-essential marketing communications.

Website Improvement

We may use technical and analytical information to:

• Understand website usage
• Improve website functionality
• Monitor website performance
• Identify technical problems
• Improve user experience
• Measure marketing effectiveness

Security and Fraud Prevention

Information may also be used to:

• Protect our website
• Prevent fraudulent activity
• Detect unauthorized access
• Protect our business systems
• Investigate security incidents
• Enforce our Terms & Conditions

Legal and Regulatory Compliance

We may process information where necessary to:

• Comply with applicable laws
• Respond to lawful requests
• Meet export or customs requirements
• Maintain business records
• Resolve disputes
• Protect our legal rights

5. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds, which may include:

• Your consent
• Taking steps at your request before entering into a business relationship
• Performing a contract or commercial transaction
• Compliance with legal obligations
• Legitimate business interests
• Prevention of fraud and protection of our rights

The applicable legal basis may vary depending on the nature of the information and the purpose for which it is processed.

6. Business and B2B Communications

Because Shree Hari Export House operates primarily as a B2B exporter, we may communicate with business contacts regarding products, quotations, sourcing opportunities, export supply and related commercial matters.

If you no longer wish to receive non-essential promotional or marketing communications, you may contact us and request that we stop such communications.

We may still send essential transactional or business communications where necessary, such as information relating to an existing inquiry, quotation, order or contractual relationship.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

• Operate essential website functions
• Remember preferences
• Understand website traffic
• Analyze visitor behaviour
• Improve website performance
• Measure advertising effectiveness
• Provide relevant marketing or advertising where applicable

Some cookies may be placed by third-party service providers.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where legally required, we may request consent before placing non-essential cookies or similar technologies.

8. Analytics and Advertising

We may use third-party analytics, advertising or marketing technologies to understand how visitors interact with our website and to evaluate our marketing activities.

These services may process technical information such as:

• Device information
• Browser information
• IP address
• Website interactions
• Pages visited
• Referral information
• Advertising interaction information

Examples of services may include website analytics, advertising platforms, social-media platforms or conversion-tracking technologies used by our business.

Third-party providers process information according to their own privacy policies and applicable terms.

9. WhatsApp and Social Media

We may communicate with customers and prospects through platforms such as WhatsApp, Instagram, Facebook, LinkedIn or other business communication platforms.

When you communicate with us through these platforms, the platform provider may independently process your information according to its own privacy policy.

We recommend reviewing the privacy policy and settings of the relevant platform.

Information voluntarily provided to us through these channels may be used for responding to your inquiry, providing quotations, discussing products and managing the business relationship.

10. Sharing of Information

We do not sell personal information as a standalone business activity.

We may share information where reasonably necessary with trusted parties such as:

• Employees and authorized sales representatives
• Manufacturing or production teams
• Logistics providers
• Freight forwarders
• Shipping companies
• Customs brokers
• Inspection agencies
• Banks and payment providers
• IT and website service providers
• Hosting providers
• Analytics providers
• Marketing service providers
• Professional advisers
• Government or regulatory authorities

Information will be shared only where reasonably necessary for the relevant business, legal, operational or compliance purpose.

11. International Data Transfers

Because we operate an international export business, information may be processed or accessed in countries outside your country of residence.

For example, information relating to international customers may be shared with service providers or business partners involved in:

• Export logistics
• Shipping
• Customs
• Documentation
• Payment processing
• Commercial communication

Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable privacy and data-protection requirements.

12. Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to business inquiries
• Managing customer relationships
• Completing transactions
• Maintaining commercial records
• Meeting legal and regulatory requirements
• Resolving disputes
• Protecting our legal rights
• Maintaining legitimate business records

The retention period may vary depending on the type of information and the applicable legal or commercial requirements.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it where reasonably practicable.

13. Data Security

We take reasonable administrative, technical and organizational measures to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website, electronic communication system or internet transmission can be guaranteed to be completely secure.

Users should avoid sending unnecessary sensitive information through public website forms, social-media messages or unsecured communication channels.

14. Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed
• Opt out of certain marketing communications

Some rights may be subject to legal or contractual limitations.

To exercise an applicable privacy right, contact us using the details provided below.

15. Marketing Opt-Out

If you receive marketing or promotional communications from us, you may request that we stop sending such communications.

You may contact us by email and state that you wish to opt out of marketing communications.

Please note that opting out of marketing does not necessarily stop essential business communications related to:

• Existing orders
• Quotations
• Payments
• Shipping
• Contracts
• Customer-service matters
• Other necessary business transactions

16. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

These may include:

• Social-media platforms
• Shipping/logistics websites
• Payment services
• Business platforms
• Partner websites
• Other external resources

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Children's Privacy

Our website and services are intended primarily for businesses and commercial customers.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

18. Accuracy of Information

You are responsible for providing accurate and up-to-date information when communicating with us.

If your business contact information changes, you may contact us to request an update.

We may take reasonable steps to verify information where required for commercial, legal, security or compliance purposes.

19. Data Breach and Security Incidents

If we become aware of a data-security incident involving personal information that requires notification under applicable law, we will take reasonable steps to investigate, mitigate and respond to the incident and provide notifications where legally required.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our business
• Changes to our website
• Changes in technology
• Changes in applicable laws
• Changes in our data-processing practices

The latest version will be published on this page with the updated "Last Updated" date.

We encourage visitors and customers to periodically review this Privacy Policy.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right or have concerns regarding the handling of your information, please contact us.

When contacting us regarding a privacy request, please provide enough information for us to understand and respond to your request. We may need to verify your identity or business relationship where reasonably necessary.

22. Consent

By using our website or voluntarily submitting your information to Shree Hari Export House, you acknowledge that you have read this Privacy Policy.

Where applicable law requires specific consent for a particular processing activity, we will seek such consent through the appropriate mechanism.

Last Updated: October 2026

Privacy Policy